Return & Refund Policy


If you are not satisfied with your purchase for any valid reason, you may contact us by email at
To be eligible for a return, your products must be unopened, and in the same condition that you received it. your products must be in the original packaging.


In the case of duties and taxes in the local country, Kbeautypharm is not obliged to pay and the customer is Responsible for all taxes.


We only accept returns if you receive a product that is different from what you ordered or if your order is missing.
The product must be returned with no damage packages to receive a refund, and the refund cannot be processed Until the product arrives at Kbeautypharm.
Shipping expenses will not be refunded and will be deducted from the refund amount.
If the delivery of the product is delayed locally, confiscated at customs or being held for a long time, the return will not be processed as Kbeautypharm cannot accept the product.

Please note we do not take responsibility for seized products.